Product

What is no longer supported, and how many you have

End of support is not a vulnerability, it is a budget date. It arrives on a day known in advance, and it is missed when nobody matches the vendor catalogue against the real estate.

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Lifecycle by model, with status and device count
Two numbers

The second is the one nobody publishes

  • A model whose end date falls within the next 180 days is flagged at risk, before the date rather than after. The window is configurable.
  • The share of the estate with a known lifecycle is a KPI of the report like any other.
  • A model absent from the catalogue counts as no data, never as a guess, and it drops out of the coverage percentage.
  • Matching is on the vendor and model pair read off the device, not on a family.
The matching

From the model read to the dated deadline

The matching is on the vendor and model pair read off the device, not on a product line or a family. An ASR1006 and an ASR1006-X do not share dates.

From the model read off the device to a dated deadline and a device countFour links read left to right: the device, the exact vendor and model pair read off it, the lifecycle catalogue held by the licence authority, and finally the status with its earliest date and the number of devices affected.READ FROMRead only sessionDevicewhat is rackedshow inventorydisplay elabelNot a purchase fileVendor and modelexact, not the familyEnd of saleEnd of supportEnd of lifeLifecycle catalogueheld by the authorityDevice countEarliest dateStatus and deadlineper model, with the count

READ FROM

  1. Devicewhat is racked
  2. Vendor and modelexact, not the family
  3. Lifecycle catalogueheld by the authority
  4. Status and deadlineper model, with the count
The states

Five states, and one of them is an absence

A hand entered status overrides the computed dates, because a vendor sometimes announces an extension that no published date reflects yet.

StateWhat it meansWhat NacTrack does with it
ActiveNo known deadline has passed or been announced.Counted as covered, kept out of the exposure report.
AnnouncedA date exists, none has passed yet.Flagged at risk if a date falls inside the window.
End of saleThe model is no longer sold, support still runs.Counted as past end of sale, with the devices affected.
End of supportNo fixes, no TAC, the date has passed.Counted as exposed and put at the top of the report.
No dataThe model is not in the catalogue.Shown as such, never guessed, and taken out of the coverage figure.
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The lifecycle page: models, status, dates and device counts
One model per row, its status, its dates and how many devices in the estate carry it. That last number is what turns a deadline into a budget line.
The fleet report

What the lifecycle report carries

Devices in the fleet

The total everything else is computed against, taken from the inventory rather than from a declaration.

Distinct models

An estate of several hundred devices often comes down to a few dozen models. That is the right grain for a decision.

Past end of support

A count of devices, not of models. Five models can be two hundred machines.

Past end of sale

Still supported but no longer purchasable. This is the state that decides a spares holding.

At risk within the window

What tips over within the next 180 days, so the budget line is raised before the date and not after.

Lifecycle coverage

The share of the estate the data covers. Below 80% the indicator turns to a warning, against us.

The limits

This catalogue is curated, not scraped

There is no reliable machine readable vendor feed for end of life dates. The public pages change shape, and automation gets refused.

So the appliance sends your estate's vendor and model pairs to the licence authority and caches what comes back. The catalogue is curated by hand on our side, and a date only enters it once it has been read at the vendor.

The consequence, stated rather than hidden: an end of support date is never inferred from another one. A model with no data stays with no data, and it drops out of the coverage percentage instead of being counted as healthy.

  • No vendor feed, a curated catalogue
  • A date is never inferred from another
  • No data is not counted as healthy
  • Matching is on the exact model

How many of your devices are already out of support?

The free audit answers with the number, the model and the date, on your own estate.